US - Multiple Operators 10DLC Quality degradation

Start Time: 02:08 AM PST - 11/14/24
End Time: 6:35 AM PST - 11/14/24

We received notification that the issues with 10DLC SMS delivery previously reported in the US have been resolved.
10DLC SMS end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

SF - 00907692

Issue: United States (US) Multiple Operators 10DLC Quality degradation

Start Time: 02:08 AM PST - 11/14/24
End Time: Ongoing

Summary:

We currently experience quality degradation toward United States for 10DLC traffic only.
SMS messages sent with 10DLC SID may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.



SF 00907748