Outage in Telesign

Operator Alert - Ecuador (EC) - Claro (Conecel / Porta) (740/01) - 11/19/24

Resolved Minor
November 19, 2024 - Started 2 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Start Time: 06:13 AM PST - 11/19/24 End Time: Ongoing We received notification that Claro (Conecel / Porta) (740/01) from Ecuador (EC) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 00910207
Components affected
Telesign SMS Telesign Operator Alerts
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 11/19/2024 04:30PM

Start Time: 06:13 AM PST - 11/19/24
End Time: 08:11 AM PST - 11/19/24

We received notification that the network issues previously reported by Claro (Conecel / Porta) from Ecuador (EC) have been resolved. Claro (Conecel / Porta) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 00910207

INVESTIGATING 2 days ago - at 11/19/2024 02:24PM

Start Time: 06:13 AM PST - 11/19/24
End Time: Ongoing

We received notification that Claro (Conecel / Porta) (740/01) from Ecuador (EC) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 00910207

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