Outage in Telesign

Quality degradation - United States (US) - Verizon Wireless (310/004;006;010;012;590)

Resolved Minor
November 20, 2024 - Started about 18 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

Issue: United States (US) - Verizon Wireless (310/004;006;010;012;590) - Quality degradation Start Time: 10:15 AM PST - 11/20/24 End Time: Ongoing Summary: We currently experience quality degradation toward United States (US) - Verizon Wireless (310/004;006;010;012;590). SMS messages towards these operator(s) may face delays or difficulties in delivery. Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com. SF 00911065
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 11/20/2024 08:43PM

United States (US) - Verizon Wireless (310/004;006;010;012;590) - Quality degradation
Start Time: 10:15 AM PST - 11/20/24
End Time: 11:36 AM PST - 11/20/24

We received notification that the network issues previously reported by Verizon Wireless (310/004;006;010;012;590) from United States (US) have been resolved. Verizon Wireless (310/004;006;010;012;590) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 00911065

INVESTIGATING about 18 hours ago - at 11/20/2024 06:30PM

Issue: United States (US) - Verizon Wireless (310/004;006;010;012;590) - Quality degradation

Start Time: 10:15 AM PST - 11/20/24
End Time: Ongoing

Summary:

We currently experience quality degradation toward United States (US) - Verizon Wireless (310/004;006;010;012;590).
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 00911065

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