Outage in Telesign

2-Way service interruptions Colombia (CO)

Resolved Minor
April 11, 2025 - Started 8 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Start Time: 4:32PM PDT - 4/10/25 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO). Please note that all DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 00978879
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 04/11/2025 03:34AM

Start Time: 4:32PM PT - 4/10/25
End Time: 8:33 PM PT - 4/10/25

Previously reported issues with 2-Way SMS delivery toward Colombia have been resolved. End users should no longer experience any issues as all services are back to functioning properly.

We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

SF - 00978879

INVESTIGATING 8 days ago - at 04/11/2025 12:01AM

Start Time: 4:32PM PDT - 4/10/25
End Time: Ongoing

We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO).
Please note that all DSC are impacted.
Our team is investigating this issue and we will inform you once we come to a resolution.

SF 00978879

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