Outage in Telesign

2-Way service interruptions United Arab Emirates (AE) - Multiple MNOs

Resolved Minor

April 20, 2025 - Started 12 months ago - Lasted 8 days
Official incident page

Incident Report

Start Time: 08:45 PM PDT - 04/20/25 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward United Arab Emirates (AE). Please note that all DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 00982852

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/28/2025 03:52PM

Start Time: 08:45 PM PDT - 04/20/25
End Time: 6:28 AM PDT - 04/28/25

Previously reported issues with 2-Way SMS delivery toward United Arab Emirates (AE) have been resolved. End users should no longer experience any issues as all services are back to functioning properly.

We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

SF 00982852

INVESTIGATING 12 months ago - at 04/21/2025 03:54AM

Start Time: 08:45 PM PDT - 04/20/25
End Time: Ongoing

We are currently experiencing issues with 2-Way SMS delivery toward United Arab Emirates (AE).
Please note that all DSC are impacted.
Our team is investigating this issue and we will inform you once we come to a resolution.

SF 00982852

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