Outage in Telesign

Operator Service Alert - Portugal(PT) - Multiple MNOs

Resolved Minor

April 28, 2025 - Started 12 months ago - Lasted about 10 hours
Official incident page

Incident Report

Issue: Operator - Portugal(PT) - Multiple MNOs Quality degradation Start Time: 7:37 AM PDT - 04/28/25 End Time: Ongoing Summary: We received notification that Multiple MNOs from Portugal(PT) are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/29/2025 12:02AM

Start Time: 7:37 AM PDT - 04/28/25
End Time: 4:00 AM PDT - 04/28/25

We received notification that the network issues previously reported by Multiple MNOs from Portugal (PT) have been resolved. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

INVESTIGATING 12 months ago - at 04/28/2025 02:39PM

Issue: Operator - Portugal(PT) - Multiple MNOs Quality degradation

Start Time: 7:37 AM PDT - 04/28/25
End Time: Ongoing

Summary:

We received notification that Multiple MNOs from Portugal(PT) are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

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