Quality degradation - United States - Small Carriers - 04/29/25

Start Time: 12:26 PM PDT - 04/29/25
End Time: 1:28 PM PDT - 04/29/25

We received notification that the network issues previously reported toward Small Carriers in US have been resolved. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF - 00987324

Issue: US/CA Operator - [Operator Name] Quality degradation

Start Time: 12:26 PM PDT - 04/29/25
End Time: Ongoing

Summary:

We currently experience quality degradation toward Small Carriers in US. Customers that send SMS messages to Small Carriers in US users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

SF - 00987324