Outage in Telesign
Service Alert: WhatsApp Message Delivery Issues
Resolved MajorIncident Report
Dear Customers and Partners,
We detected a downstream issue that might cause delays in the delivery of WhatsApp messages.
Our team is investigating the issue, and we will update you as soon as we have preliminary findings.
Start time: 04-30-2025 01:26 AM UTC+0
If you have any questions, please contact us at support@telesign.com.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/30/2025 05:56PM
Dear Customers and Partners,
WhatsApp message delivery has now been restored as of 10:15 AM PDT.
We apologize for any inconvenience that this may have caused. If you have any further questions, feel free to reach out to support@telesign.com
INVESTIGATING
12 months ago - at 04/30/2025 10:50AM
We are continuing to investigate this issue.
INVESTIGATING
12 months ago - at 04/30/2025 06:31AM
Dear Customers and Partners,
We detected a downstream issue that might cause delays in the delivery of WhatsApp messages.
Our team is investigating the issue, and we will update you as soon as we have preliminary findings.
Start time: 04-30-2025 01:26 AM UTC+0
If you have any questions, please contact us at support@telesign.com.
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