Outage in Telesign

Operator Alert - Philippines (PH) - Smart Communications (515/03;05;18)

Resolved Minor
May 03, 2025 - Started 1 day ago - Lasted about 4 hours
Official incident page

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Outage Details

Start Time: 09:21 AM PDT - 05/03/25 End Time: Ongoing We received notification that Smart Communications (515/03;05;18) from Philippines (PH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF00989160
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/03/2025 08:09PM

Start Time: 09:21 AM PDT - 05/03/25
End Time: 12:11 PM PDT - 05/03/25

We received notification that the network issues previously reported by Smart Communications (515/03;05;18) from Philippines (PH) have been resolved. Smart Communications (515/03;05;18) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 00989160

INVESTIGATING 1 day ago - at 05/03/2025 04:29PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 05/03/2025 04:28PM

Start Time: 09:21 AM PDT - 05/03/25
End Time: Ongoing

We received notification that Smart Communications (515/03;05;18) from Philippines (PH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF00989160

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