Outage in Telesign
Operator Service Alert - Brazil (BR) - Claro (724/05;12;38)
Resolved Minor
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Outage Details
Issue: Operator - Claro (724/05;12;38) Quality degradation
Start Time: 23:00 PT - 05/09/25
End Time: Ongoing
Summary:
We received notification that Claro (724/05;12;38) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 05/10/2025 07:26AM
Issue: Operator - Claro (724/05;12;38) Quality degradation
Start Time: 23:00 PT - 05/09/25
End Time: 00:25 PT - 05/10/25
Summary:
We received notification that Claro (724/05;12;38) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
INVESTIGATING
about 8 hours ago - at 05/10/2025 06:53AM
Issue: Operator - Claro (724/05;12;38) Quality degradation
Start Time: 23:00 PT - 05/09/25
End Time: Ongoing
Summary:
We received notification that Claro (724/05;12;38) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
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