Outage in Telesign

Operator Service Alert - Philippines (PH) - Globe Telecom (515/01;02)

Resolved Minor

May 11, 2025 - Started 11 months ago - Lasted 1 day
Official incident page

Incident Report

Issue: Operator - Globe Telecom (515/01;02) Quality degradation Start Time: 01:25 PT - 05/11/25 End Time: Ongonig Summary: We received notification that Globe Telecom (515/01;02) from Philippines (PH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/13/2025 02:44AM

Start Time: 01:25 PT - 05/11/25
End Time: 02:217 PT - 05/11/25

We received notification that the network issues previously reported by Globe Telecom (515/01;02) from Philippines (PH) have been resolved. Globe Telecom (515/01;02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

INVESTIGATING 11 months ago - at 05/11/2025 09:13AM

Issue: Operator - Globe Telecom (515/01;02) Quality degradation

Start Time: 01:25 PT - 05/11/25
End Time: Ongonig

Summary:

We received notification that Globe Telecom (515/01;02) from Philippines (PH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

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