Outage in Telesign

Quality degradation - United States (US) - Verizon Wireless (310/004;006;010;012;590)

Resolved Minor

May 12, 2025 - Started 11 months ago - Lasted about 3 hours
Official incident page

Incident Report

Issue: United States (US) - Verizon Wireless (310/004;006;010;012;590) - Quality degradation Start Time: 02:17PM PDT - 05/12/25 End Time: [TIMESTAMP IN PST] - MM/DD/YY Summary: We currently experience quality degradation toward United States (US) - Verizon Wireless (310/004;006;010;012;590) SMS messages towards these operator(s) may face delays or difficulties in delivery. Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com. SF 00993351

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/13/2025 12:33AM

Issue: United States (US) - Verizon Wireless (310/004;006;010;012;590) - Quality degradation

Start Time: 02:17PM PDT - 05/12/25
End Time: 3:10PM PDT - 05/12/25

Summary:

The issue affecting SMS delivery to United States (US) - Verizon Wireless has been resolved.

If you have any questions, please contact support@telesign.com.

SF 00993351

INVESTIGATING 11 months ago - at 05/12/2025 09:51PM

Issue: United States (US) - Verizon Wireless (310/004;006;010;012;590) - Quality degradation

Start Time: 02:17PM PDT - 05/12/25
End Time: [TIMESTAMP IN PST] - MM/DD/YY

Summary:

We currently experience quality degradation toward United States (US) - Verizon Wireless (310/004;006;010;012;590)
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 00993351

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