Outage in Telesign
Operator Service Alert - Brazil (BR) - Claro (724/05;12;38)
Resolved Minor
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Outage Details
Issue: Operator - Brazil (BR) - Claro (724/05;12;38) - Quality degradation
Start Time: 7:27 AM PDT - 05/14/25
End Time: Ongoing
Summary:
We received notification that Claro (724/05;12;38) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 05/14/2025 03:48PM
Start Time: 7:27 AM PDT - 05/14/25
End Time: 8:47 AM PDT - 05/14/25
We received notification that the network issues previously reported by Claro (724/05;12;38) from Brazil (BR) have been resolved. Claro (724/05;12;38) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
INVESTIGATING
about 21 hours ago - at 05/14/2025 02:28PM
Issue: Operator - Brazil (BR) - Claro (724/05;12;38) - Quality degradation
Start Time: 7:27 AM PDT - 05/14/25
End Time: Ongoing
Summary:
We received notification that Claro (724/05;12;38) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
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