Outage in Telesign

Operator Service Alert - Brazil - Claro (724/05;12;38)

Resolved Minor

June 07, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

Issue: Operator - Claro Quality degradation Start Time: 9:29 PM - 06/06/25 End Time: Ongoing Summary: We received notification that Claro from Brazil is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com. SF 01006130

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/07/2025 07:13AM

Issue: Operator - Claro Quality degradation

Start Time: 9:29 PM - 06/06/25
End Time: 10:30 PM - 06/06/25

Summary:

We received notification that Claro from Brazil is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 01006130

INVESTIGATING 10 months ago - at 06/07/2025 04:55AM

Issue: Operator - Claro Quality degradation

Start Time: 9:29 PM - 06/06/25
End Time: Ongoing
Summary:

We received notification that Claro from Brazil is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 01006130

Latest Telesign outages

Operator Alert - Sierra Leone (SL) - Orange (SL) Limited (619/01) - 2 days ago

Phone ID Sim Swap, Contact Match and Subscriber Status Service Alert - United States - 2 days ago

Operator Alert - Philippines (PH) - Globe Telecom (515/01;02) - 01/14/26 - 2 days ago

Operator Alert - Morocco (MA) - Medi Telecom (604/00) - 04/14/26 - 2 days ago

Operator Alert - Mexico (MX) - ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080) - 3 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook