Outage in Telesign
Operator Service Alert - Brazil (BR) - Claro (724/05;12;38)
Resolved Minor
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Outage Details
Issue: Operator - Claro (724/05;12;38) Quality degradation
Start Time: 05:10 AM PDT - 06/11/25
End Time: to be postes
Summary:
We received notification that Claro (724/05;12;38) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
SF 01007877
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/11/2025 05:36PM
Start Time: 05:10 AM PDT - 06/11/25
End Time: 10:35 AM PDT - 06/11/25
We received notification that the network issues previously reported by Claro (724/05;12;38) from Brazil (BR) have been resolved. Claro (724/05;12;38) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01007877
INVESTIGATING
2 days ago - at 06/11/2025 12:29PM
Issue: Operator - Claro (724/05;12;38) Quality degradation
Start Time: 05:10 AM PDT - 06/11/25
End Time: to be postes
Summary:
We received notification that Claro (724/05;12;38) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
SF 01007877
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