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Outage in Telesign

Quality degradation - China (CN) - China Mobile (460/00;02;07;28;04;08) - [07/10/25]

Resolved Minor
July 10, 2025 - Started 9 months ago - Lasted about 7 hours
Official incident page

Incident Report

Date: 07/10/25 Start Time: 08:17 AM PDT End Time: Ongoing Summary: We currently experience quality degradation towardChina (CN) - China Mobile (460/00;02;07;28;04;08). Customers that send SMS messages to China Mobile (460/00;02;07;28;04;08) users may notice a difficulties in message delivery. Our competent teams are working on solving this issue. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at support@telesign.com.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/10/2025 11:51PM

Date:07/10/25
Start Time: 08:17 AM PDT
End Time: 04:50 PM PDT

We received notification that the network issues previously reported by China Mobile (460/00;02;07;28;04;08) from China (CN) have been resolved. China Mobile (460/00;02;07;28;04;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

IDENTIFIED 9 months ago - at 07/10/2025 04:48PM

Date: 07/10/25
Start Time: 08:17 AM PDT
End Time: Ongoing

Summary:
We currently experience quality degradation towardChina (CN) - China Mobile (460/00;02;07;28;04;08). Customers that send SMS messages to China Mobile (460/00;02;07;28;04;08) users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

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