Outage in Telesign

Quality degradation - United States (US) - Verizon Wireless (310/004;006;010;012;590)

Resolved Minor
July 16, 2025 - Started about 12 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

Issue: United States (US) - Verizon Wireless (310/004;006;010;012;590) Quality degradation Start Time: 10:00 PM PDT - 07/15/25 Summary: We currently experience quality degradation toward United States (US) - Verizon Wireless (310/004;006;010;012;590) SMS messages towards this operator may face delays or difficulties in delivery. Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com. SF 01026356
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 07/16/2025 06:54AM

Start Time: 10:00 PM PDT - 07/15/25
End Time: 11:16 PM PDT - 07/15/25

We received notification that the network issues previously reported by Verizon Wireless (310/004;006;010;012;590) from United States (US) have been resolved. Verizon Wireless (310/004;006;010;012;590)end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

SF 01026356

INVESTIGATING about 12 hours ago - at 07/16/2025 05:22AM

Issue: United States (US) - Verizon Wireless (310/004;006;010;012;590) Quality degradation

Start Time: 10:00 PM PDT - 07/15/25

Summary:

We currently experience quality degradation toward United States (US) - Verizon Wireless (310/004;006;010;012;590)

SMS messages towards this operator may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 01026356

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