Outage in Telesign

Operator Alert - Indonesia (ID) - Indosat Ooredoo Hutchison (510/01;03;21;89) - 07/19/25

Resolved Major

July 20, 2025 - Started 9 months ago - Lasted about 3 hours
Official incident page

Incident Report

Start Time: 10:17pm PDT - 07/19/25 End Time: Ongoing We received notification that Indosat Ooredoo Hutchison (510/01;03;21;89) from Indonesia (ID) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01029989

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/20/2025 08:10AM

Start Time: 10:17pm PDT - 07/19/25
End Time: 1:08 AM PDT - 7/20/25

We received notification that the network issues previously reported by Indosat Ooredoo Hutchison (510/01;03;21;89) from Indonesia (ID) have been resolved. Indosat Ooredoo Hutchison (510/01;03;21;89) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01029989

INVESTIGATING 9 months ago - at 07/20/2025 05:48AM

Start Time: 10:17pm PDT - 07/19/25
End Time: Ongoing

We received notification that Indosat Ooredoo Hutchison (510/01;03;21;89) from Indonesia (ID) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01029989

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