Outage in Telesign

Operator Alert - EMEA - MTN - 2/17/25

Resolved Major

July 23, 2025 - Started 9 months ago - Lasted about 10 hours
Official incident page

Incident Report

Start Time: 8:00 PM PDT 07/22/24 End Time: Ongoing We received notification that MTN Operators from EMEA region are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF - 01031170

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/23/2025 06:08PM

Date: 07/22/25
Start Time: 8:00 PM PDT 07/22/25
End Time: 11:06 AM PDT 07/23/25

We received notification that the network issues previously reported by MTN Operators from EMEA have been resolved. MTN Operators end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

INVESTIGATING 9 months ago - at 07/23/2025 08:27AM

Start Time: 8:00 PM PDT 07/22/24
End Time: Ongoing

We received notification that MTN Operators from EMEA region are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF - 01031170

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