Outage in Telesign
Phone ID Contact addon Service Alert - Worldwide
Resolved MinorIncident Report
Date: 07/30/25
Start Time: 08:25 AM PDT
End Time: Ongoing
We received notification from our partner that Contact addon is currently having issues, which may cause some delays. We will inform you once there is a resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/31/2025 06:48PM
Date: 07/30/25
Start Time: 08:25 AM PDT
End Time: 08:55 AM PDT
Date: 07/30/25
Start Time: 10:15 AM PDT
End Time: 11:10 AM PDT
After the usual monitoring period, we can confirm that the issue with the Phone ID Contact has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
We understand the inconvenience it may have caused you, and we sincerely apologize for any disruption to your experience on our platform.
If you have any questions, please contact us at support@telesign.com.
MONITORING
3 months ago - at 07/30/2025 06:49PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 07/30/2025 06:10PM
Date: 07/30/25
Start Time: 08:25 AM PDT
End Time: Ongoing
We received notification from our partner that Contact addon is currently having issues, which may cause some delays. We will inform you once there is a resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
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