Outage in Telesign

Quality degradation - United States (US) - Small Carriers

Resolved Minor
August 08, 2025 - Started 3 days ago - Lasted about 5 hours
Official incident page

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Outage Details

Issue: US/CA Operator - United States (US) - Small Carriers Start Time: 2:35 PM PDT - 09/07/25 Summary: We currently experience quality degradation toward United States (US) - Small Carriers. SMS messages towards United States (US) - Small Carriers may face delays or difficulties in delivery. Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com. SF 01039747
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 08/08/2025 01:53AM

Date:08/07/25
Start Time: 2:35 PM PDT - 09/07/25
End Time: 06:30 PM PDT - 09/07/25

We received notification that the network issues previously reported by United States (US) - Small Carriers from United States (US) have been resolved. United States (US) - Small Carriers end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

SF 01039747

INVESTIGATING 3 days ago - at 08/07/2025 09:42PM

Issue: US/CA Operator - United States (US) - Small Carriers

Start Time: 2:35 PM PDT - 09/07/25

Summary:

We currently experience quality degradation toward United States (US) - Small Carriers.
SMS messages towards United States (US) - Small Carriers may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 01039747

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