Outage in Telesign

Operator Service Alert - Venezuela (VE) - Telcel C.A. (Movistar) (734/04)

Resolved Minor
August 09, 2025 - Started 2 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Issue: Operator - Telcel C.A. (Movistar) (734/04) Quality degradation Start Time: 08:30 PT - 08/08/25 End Time: Ongoing Summary: We received notification that Telcel C.A. (Movistar) (734/04) from Venezuela (VE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com. SF 01040152
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 08/08/2025 06:35PM

Issue: Operator - Telcel C.A. (Movistar) (734/04) Quality degradation

Start Time: 08:30 PT - 08/08/25
End Time: 11:20 PT - 08/08/25

Summary:

We received notification that Telcel C.A. (Movistar) (734/04) from Venezuela (VE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 01040152

INVESTIGATING 2 days ago - at 08/08/2025 04:04PM

Issue: Operator - Telcel C.A. (Movistar) (734/04) Quality degradation

Start Time: 08:30 PT - 08/08/25
End Time: Ongoing

Summary:

We received notification that Telcel C.A. (Movistar) (734/04) from Venezuela (VE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 01040152

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