Outage in Telesign

Operator Service Alert - Quality degradation -Canada (CA) - All operators

Resolved Minor

August 12, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

Issue: CA Operators - Quality degradation Date: 08/12/25 Start Time: 02:40 am PDT End Time: Ongoing Summary: We currently experience quality degradation toward CA Mulitple operators. Customers that send SMS messages to operators in Canada may notice a difficulties in message delivery. Our competent teams are working on solving this issue. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at support@telesign.com.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/12/2025 11:41AM

Start Time: 02:40 am PDT - 08/12/25
End Time: 04:03 am PDT - 08/12/25

We received notification that the network issues previously reported by Multiple operators from Canada have been resolved. Canada Operators end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01041556

INVESTIGATING 8 months ago - at 08/12/2025 10:50AM

Issue: CA Operators - Quality degradation

Date: 08/12/25
Start Time: 02:40 am PDT
End Time: Ongoing

Summary:
We currently experience quality degradation toward CA Mulitple operators. Customers that send SMS messages to operators in Canada may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Latest Telesign outages

Operator Alert - Afghanistan (AF) - MTN (Areba) (412/40) - 4/17/26 - about 4 hours ago

Operator Alert - Sierra Leone (SL) - Orange (SL) Limited (619/01) - 2 days ago

Phone ID Sim Swap, Contact Match and Subscriber Status Service Alert - United States - 2 days ago

Operator Alert - Philippines (PH) - Globe Telecom (515/01;02) - 01/14/26 - 3 days ago

Operator Alert - Morocco (MA) - Medi Telecom (604/00) - 04/14/26 - 3 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook