Quality degradation - United States (US) - All MNOs - 08/12/25

Start Time: 10:31 PM PDT - 08/12/25
End Time: 11:40 PM PDT - 08/12/25

We received notification that the network issues previously reported by multiple MNOs from United States (US) have been resolved. US MNOs end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01041881

Issue: United States (US) - Multiple MNOs - Quality degradation

Start Time: 10:31 PM PDT - 08/12/25
End Time: Ongoing

Summary:

We currently experience quality degradation toward multiple MNOs in US.
SMS messages towards these operators may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 01041881