Outage in Telesign
Quality degradation - United States (US) - 10DLC 08/22/25
Resolved MinorIncident Report
Issue: United States (US) - 10DLC 08/22/25
Start Time: 12:39 PDT - 8/22/25
End Time: Ongoing
Summary:
We currently experience quality degradation toward United States (US) - 10DLC
SMS messages towards these operator(s) may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
If you have any questions, please contact support@telesign.com.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/25/2025 06:20AM
This incident has been resolved.
INVESTIGATING
8 months ago - at 08/22/2025 09:16PM
Start Time: 12:39 PM PST - 8/22/25
End Time: 1:30 PM PST - 8/22/25
Summary:
We received notification that the network issues previously reported by multiple MNOs from United States (US) have been resolved. US MNOs end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01046514
INVESTIGATING
8 months ago - at 08/22/2025 07:45PM
Issue: United States (US) - 10DLC 08/22/25
Start Time: 12:39 PDT - 8/22/25
End Time: Ongoing
Summary:
We currently experience quality degradation toward United States (US) - 10DLC
SMS messages towards these operator(s) may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
If you have any questions, please contact support@telesign.com.
SF 01046514
INVESTIGATING
8 months ago - at 08/22/2025 07:43PM
Issue: United States (US) - 10DLC 08/22/25
Start Time: 12:39 PDT - 8/22/25
End Time: Ongoing
Summary:
We currently experience quality degradation toward United States (US) - 10DLC
SMS messages towards these operator(s) may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
If you have any questions, please contact support@telesign.com.
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