Outage in Telesign

Operator Alert -Indonesia (ID) - PT. XL Axiata Tbk (510/11;08) [08/25/25]

Resolved Major

August 25, 2025 - Started 8 months ago - Lasted about 2 hours
Official incident page

Incident Report

Start Time: 03:27 AM PST - 08/25/25 End Time: Ongoing We received notification that PT. XL Axiata Tbk (510/11;08) from Indonesia (ID) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF01047288]

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/25/2025 01:41PM

Start Time: 03:27 AM PST - 08/25/25
End Time: 06:22 AM PST - 08/25/25

We received notification that the network issues previously reported by PT. XL Axiata Tbk (510/11;08) from Indonesia (ID) have been resolved. PT. XL Axiata Tbk (510/11;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01047288

INVESTIGATING 8 months ago - at 08/25/2025 11:32AM

Start Time: 03:27 AM PST - 08/25/25
End Time: Ongoing

We received notification that PT. XL Axiata Tbk (510/11;08) from Indonesia (ID) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF01047288]

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