Outage in Telesign

Quality degradation - Multiple Destinations - MTN Networks - 8/26/25

Resolved Minor

August 26, 2025 - Started 8 months ago - Lasted about 6 hours
Official incident page

Incident Report

Date: 8/26/25 Start Time: 10:15AM PST End Time: Ongoing Summary: We currently experience quality degradation toward MTN Networks. Customers that send SMS messages to MTN Networks users may notice a difficulties in message delivery. Our competent teams are working on solving this issue. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at support@telesign.com.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/26/2025 11:15PM

Start Time: 10:15AM PST - 8/26/25
End Time: 4:14PM PST - 8/26/25

We received notification that the network issues previously reported by MTN Networks have been resolved. MTN Networks end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

We'd like to apologize for any inconvenience and appreciate your patience,

If you have any questions, please contact us at support@telesign.com.

SF01048048

IDENTIFIED 8 months ago - at 08/26/2025 05:17PM

Date: 8/26/25
Start Time: 10:15AM PST
End Time: Ongoing

Summary:
We currently experience quality degradation toward MTN Networks. Customers that send SMS messages to MTN Networks users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Latest Telesign outages

Operator Alert - Afghanistan (AF) - MTN (Areba) (412/40) - 4/17/26 - about 5 hours ago

Operator Alert - Sierra Leone (SL) - Orange (SL) Limited (619/01) - 2 days ago

Phone ID Sim Swap, Contact Match and Subscriber Status Service Alert - United States - 3 days ago

Operator Alert - Philippines (PH) - Globe Telecom (515/01;02) - 01/14/26 - 3 days ago

Operator Alert - Morocco (MA) - Medi Telecom (604/00) - 04/14/26 - 3 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook