Operator Service Alert - Quality degradation - United States (US) - Small Carriers - 8/27/25

Date:8/27/25
Start Time: 17:45 PDT
End Time: 18:05 PST

We received notification that the network issues previously reported by Small Carriers MNOs from United States (US) have been resolved. Small Carriers MNOs end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

Issue: United States (US) - Small Carriers - Quality degradation

Date: 8/27/25
Start Time: 18:45 PDT


Summary:
We received notification that Small Carriers MNOs from United States (US) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

SF 01048606