Outage in Telesign

Operator Service Alert - Peru (PE) - America Movil Peru S.A.C (CLARO PERU) (716/10) - 08/28/25

Resolved Minor
August 28, 2025 - Started about 18 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

Issue: Peru (PE) - America Movil Peru S.A.C (CLARO PERU) (716/10) - Quality degradation Start Time: 00:05 PDT - 08/28/25 Summary: We received notification that Peru (PE) - America Movil Peru S.A.C (CLARO PERU) (716/10) from Peru (PE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 08/28/2025 09:25AM

Start Time: 00:05 PDT - 08/28/25
End Time: 02:20 PDT - 08/28/25

We received notification that the network issues previously reported by Peru (PE) - America Movil Peru S.A.C (CLARO PERU) (716/10) from Peru (PE) have been resolved. Peru (PE) - America Movil Peru S.A.C (CLARO PERU) (716/10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

INVESTIGATING about 18 hours ago - at 08/28/2025 07:08AM

Issue: Peru (PE) - America Movil Peru S.A.C (CLARO PERU) (716/10) - Quality degradation

Start Time: 00:05 PDT - 08/28/25

Summary:

We received notification that Peru (PE) - America Movil Peru S.A.C (CLARO PERU) (716/10) from Peru (PE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

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