Outage in Telesign

Quality degradation - United States (US) - 8/28/25

Resolved Minor

August 28, 2025 - Started 8 months ago - Lasted 35 minutes
Official incident page

Incident Report

Date: 8/28/25 Start Time: 8:11AM PST End Time: Ongoing Summary: We currently experience quality degradation toward United States (US). Customers that send SMS messages to users may notice a difficulties in message delivery. Our competent teams are working on solving this issue. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at support@telesign.com.

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/28/2025 03:48PM

Date: 8/28/25
Start Time: 8:11AM PST
End Time: 8:25AM PST

Summary:

Previously reported quality degradation toward United States (US) is now resolved.
Customers that send SMS messages to users should not experience any difficulties in message delivery

If you have any questions, please contact us at support@telesign.com.

IDENTIFIED 8 months ago - at 08/28/2025 03:17PM

Date: 8/28/25
Start Time: 8:11AM PST
End Time: Ongoing

Summary:
We currently experience quality degradation toward United States (US). Customers that send SMS messages to users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

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