Outage in Telesign

Operator Service Alert - Chile (CL) - Telefonica Movil de Chile (730/02)

Resolved Minor
September 15, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

Issue: Chile (CL) - Telefonica Movil de Chile (730/02) Quality degradation Start Time: 8 AM PST - 09/15/25 Summary: We received notification that Telefonica Movil de Chile from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/15/2025 05:03PM

Date: 09/15/25
Start Time: 08:28 AM PST
End Time: 09:41 AM PST

We received notification that the network issues previously reported by Telefonica Movil de Chile (730/02) from Chile (CL) have been resolved. Telefonica Movil de Chile (730/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

INVESTIGATING 1 day ago - at 09/15/2025 03:20PM

Issue: Chile (CL) - Telefonica Movil de Chile (730/02) Quality degradation

Start Time: 8 AM PST - 09/15/25

Summary:

We received notification that Telefonica Movil de Chile from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

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