Operator Service Alert - Canada (CA) - Small carriers delivery degradation - 09/23/25

Start Time: 12:15 AM PDT - 09/23/25
End Time: 03:57 AM PDT- 09/23/25

We received notification that the network issues previously reported by Small Carriers from Canada (CA) have been resolved. Small Carriers end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01061590

Issue: Operator - Canada (CA) - Small carriers delivery degradation Quality degradation

Start Time: 12:15 AM PST - 09/23/25
End Time: to be posted

Summary:

We received notification that Small carriers from Canada (CA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 01061590