Outage in Telesign
Quality degradation - United States (US) - Multiple MNOs
Resolved Minor
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Outage Details
Issue: United States (US) - Quality degradation
Start Time: 10:00 AM PST - 09/26/25
End Time: TBA
Summary:
We currently experience quality degradation toward United States (US) MNOs.
SMS messages towards these operator(s) may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
If you have any questions, please contact support@telesign.com.
SF 01063831
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/26/2025 08:20PM
Start Time: 10:00 AM PST - 09/26/25
End Time: 10:38 AM PST - 09/26/25
We received notification that the network issues previously reported towards United States (US) MNO's have been resolved. United States (US) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
We'd like to apologize for any inconvenience and we appreciate your patience.
If you have any questions, please contact support@telesign.com.
SF01063831
INVESTIGATING
1 day ago - at 09/26/2025 05:07PM
Issue: United States (US) - Quality degradation
Start Time: 10:00 AM PST - 09/26/25
End Time: TBA
Summary:
We currently experience quality degradation toward United States (US) MNOs.
SMS messages towards these operator(s) may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
If you have any questions, please contact support@telesign.com.
SF 01063831
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