Outage in Telesign

Quality degradation - United States (US) - Multiple MNOs

Resolved Minor

September 26, 2025 - Started 7 months ago - Lasted about 3 hours
Official incident page

Incident Report

Issue: United States (US) - Quality degradation Start Time: 10:00 AM PST - 09/26/25 End Time: TBA Summary: We currently experience quality degradation toward United States (US) MNOs. SMS messages towards these operator(s) may face delays or difficulties in delivery. Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com. SF 01063831

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/26/2025 08:20PM

Start Time: 10:00 AM PST - 09/26/25
End Time: 10:38 AM PST - 09/26/25

We received notification that the network issues previously reported towards United States (US) MNO's have been resolved. United States (US) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

We'd like to apologize for any inconvenience and we appreciate your patience.

If you have any questions, please contact support@telesign.com.

SF01063831

INVESTIGATING 7 months ago - at 09/26/2025 05:07PM

Issue: United States (US) - Quality degradation

Start Time: 10:00 AM PST - 09/26/25
End Time: TBA

Summary:

We currently experience quality degradation toward United States (US) MNOs.
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 01063831

Latest Telesign outages

Operator Alert - Afghanistan (AF) - MTN (Areba) (412/40) - 4/17/26 - about 9 hours ago

Operator Alert - Sierra Leone (SL) - Orange (SL) Limited (619/01) - 3 days ago

Phone ID Sim Swap, Contact Match and Subscriber Status Service Alert - United States - 3 days ago

Operator Alert - Philippines (PH) - Globe Telecom (515/01;02) - 01/14/26 - 3 days ago

Operator Alert - Morocco (MA) - Medi Telecom (604/00) - 04/14/26 - 3 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook