Outage in Telesign

Operator Service Alert - Chile (CL) - Telefonica Movil de Chile (730/02) - 03/10/25

Resolved Minor

October 03, 2025 - Started 7 months ago - Lasted about 3 hours
Official incident page

Incident Report

Issue: Operator - Telefonica Movil de Chile (730/02) Quality degradation Start Time: 01:25 pm PDT - 03/10/25 End Time: Summary: We received notification that Telefonica Movil de Chile (730/02) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com. SF 01067623

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 10/03/2025 11:51PM

This incident has been resolved.

IDENTIFIED 7 months ago - at 10/03/2025 09:56PM

Date: 10/03/25
Start Time: 01:25 pm PDT - 03/10/25
End Time: 02:37 pm PDT - 03/10/25

Summary:
We received notification that previously reported degradation for Telefonica Movil de Chile (730/02) from Chile (CL) is resolved.

We are sorry for inconvenience caused.

SF 01067623

INVESTIGATING 7 months ago - at 10/03/2025 08:44PM

Issue: Operator - Telefonica Movil de Chile (730/02) Quality degradation

Start Time: 01:25 pm PDT - 03/10/25
End Time:

Summary:

We received notification that Telefonica Movil de Chile (730/02) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 01067623

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