Outage in Telesign

Operator Alert - Brazil (BR) - Claro (724/05;12;38) 10/12/25

Resolved Major
October 12, 2025 - Started about 14 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

Start Time: 20:29 PDT - 10/12/25 End Time: Ongoing We received notification that Claro (724/05;12;38) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01071400
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 10/13/2025 08:09AM

Start Time: 20:29 PDT - 10/12/25
End Time: 01:06 PDT - 10/13/25

We received notification that the network issues previously reported by Claro (724/05;12;38) from Brazil (BR) have been resolved.Claro (724/05;12;38) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01071400

INVESTIGATING about 14 hours ago - at 10/13/2025 03:32AM

Start Time: 20:29 PDT - 10/12/25
End Time: Ongoing

We received notification that Claro (724/05;12;38) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01071400

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