Outage in Telesign

Quality degradation -United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830)

Minor
October 13, 2025 - Started about 4 hours ago
Official incident page

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Outage Details

Issue: US/CA Operator - United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) Quality degradation Start Time: 09:02AM PT 10/13/25 End Time: Ongoing Summary: We currently experience quality degradation toward United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) SMS messages towards these operator(s) may face delays or difficulties in delivery. Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com. SF0107166
Latest Updates ( sorted recent to last )
INVESTIGATING about 4 hours ago - at 10/13/2025 04:19PM

Issue: US/CA Operator - United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830)
Quality degradation

Start Time: 09:02AM PT 10/13/25
End Time: Ongoing

Summary:

We currently experience quality degradation toward United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830)
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF0107166

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