Outage in Telesign

Quality degradation - United States (US) - 10/13/25

Resolved Minor
October 14, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

Issue: US/CA Operator - United States (US) - Multiple MNOs - Quality degradation Start Time: 06:26 PM PDT- 10/13/25 End Time: Ongoing Summary: We currently experience quality degradation toward Multiple United States (US) MNOs. SMS messages towards these MNOs may face delays or difficulties in delivery. Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com. SF 01071778
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Latest Updates ( sorted recent to last )
INVESTIGATING 3 days ago - at 10/14/2025 01:45AM

Issue: US/CA Operator - United States (US) - Multiple MNOs - Quality degradation

Start Time: 06:26 PM PDT- 10/13/25
End Time: Ongoing

Summary:

We currently experience quality degradation toward Multiple United States (US) MNOs.
SMS messages towards these MNOs may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 01071778

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