Outage in Telesign
Quality degradation - United States (US) - 10/13/25
Resolved MinorIncident Report
Issue: US/CA Operator - United States (US) - Multiple MNOs - Quality degradation
Start Time: 11:45 PM PDT- 10/13/25
End Time: Ongoing
Summary:
We currently experience quality degradation toward Multiple United States (US) MNOs.
SMS messages towards these MNOs may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
If you have any questions, please contact support@telesign.com.
SF 01071998
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/14/2025 11:04AM
Date:10/14/25
Start Time: 11:45 PM PDT- 10/13/25
End Time: 04:03 AM PDT - 10/14/25
We received notification that the network issues previously reported by United States (US) - Multiple MNOs from United States (US) have been resolved. United States (US) - Multiple MNOs end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
INVESTIGATING
6 months ago - at 10/14/2025 06:56AM
Issue: US/CA Operator - United States (US) - Multiple MNOs - Quality degradation
Start Time: 11:45 PM PDT- 10/13/25
End Time: Ongoing
Summary:
We currently experience quality degradation toward Multiple United States (US) MNOs.
SMS messages towards these MNOs may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
If you have any questions, please contact support@telesign.com.
SF 01071998
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