Outage in Telesign

2-Way service interruptions Australia (AU)

Resolved Minor
October 15, 2025 - Started about 21 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Start Time: 8:30 PM PDT- 10/14/25 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Australia (AU). Please note that all DLC are impacted Our team is investigating this issue and we will inform you once we come to a resolution.
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Latest Updates ( sorted recent to last )
RESOLVED about 20 hours ago - at 10/15/2025 04:56AM

Start Time: 8:30 PM PDT- 10/14/25
End Time: 9:45 PM PDT- 10/14/25

Previously reported issues with 2-Way SMS delivery toward Australia (AU) have been resolved. End users should no longer experience any issues as all services are back to functioning properly.

We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

INVESTIGATING about 21 hours ago - at 10/15/2025 03:38AM

Start Time: 8:30 PM PDT- 10/14/25
End Time: Ongoing

We are currently experiencing issues with 2-Way SMS delivery toward Australia (AU).
Please note that all DLC are impacted
Our team is investigating this issue and we will inform you once we come to a resolution.

Latest Telesign outages

Operator Alert - Philippines (PH) - Smart Communications (515/03;05;18) [10/15/25] - 16 minutes ago
Service disruption for phone ID - United States - about 10 hours ago
Quality degradation - United States (US) - ATT Mobility (10DLC) - 10/15/25 - about 11 hours ago
2-Way service interruptions New Zealand (NZ) - about 21 hours ago
Operator Alert - Mexico (MX) - Altan Redes (334/140) - 1 day ago

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