Outage in Telesign

Quality degradation - United States (US) - Verizon Wireless (310/004;006;010;012;590)

Resolved Minor
October 17, 2025 - Started 2 days ago - Lasted about 4 hours
Official incident page

Incident Report

Issue: US Operator - Verizon Wireless (310/004;006;010;012;590) Quality degradation Start Time: 09:15pm PDT - 10/16/25 End Time: Ongoing Summary: We currently experience quality degradation toward United States (US) - Verizon Wireless. SMS messages towards these operator(s) may face delays or difficulties in delivery. Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com. SF 01073780

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/17/2025 08:27AM

Issue: US Operator - Verizon Wireless (310/004;006;010;012;590) Quality degradation

Start Time: 09:15pm PDT - 10/16/25
End Time: 11:15pm PDT - 10/16/25

Summary:

We currently experience quality degradation toward United States (US) - Verizon Wireless.
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 01073780

INVESTIGATING 1 day ago - at 10/17/2025 06:19AM

Issue: US Operator - Verizon Wireless (310/004;006;010;012;590) Quality degradation

Start Time: 09:15pm PDT - 10/16/25
End Time: 11:15pm PDT - 10/16/25

Summary:

We currently experience quality degradation toward United States (US) - Verizon Wireless.
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 01073780

INVESTIGATING 2 days ago - at 10/17/2025 04:30AM

Issue: US Operator - Verizon Wireless (310/004;006;010;012;590) Quality degradation

Start Time: 09:15pm PDT - 10/16/25
End Time: Ongoing

Summary:

We currently experience quality degradation toward United States (US) - Verizon Wireless.
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 01073780

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