Outage in Telesign

SimSwap Service Alert - United States

Resolved Minor
October 17, 2025 - Started about 20 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Date: 10/17/205 Start Time: 03:00 PST End Time: Ongoing We received notification from our partner that SimSwap is currently having issues in United States, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at support@telesign.com.

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Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 10/17/2025 11:24AM

Date: 10/17/28
Start Time: 03:00 PST
End Time: 03:29 PST

We received notification from our partner that the issue previously noticed in United States has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

IDENTIFIED about 20 hours ago - at 10/17/2025 10:09AM

Date: 10/17/205
Start Time: 03:00 PST
End Time: Ongoing

We received notification from our partner that SimSwap is currently having issues in United States, which may cause some delays. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

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