Outage in Telesign

Quality degradation - Chile (CL) - Telefonica Movil de Chile (730/02)- 10/23/25

Resolved Minor

October 23, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

Date: 10/23/25 Start Time: 10:37 AM PDT End Time: Ongoing Summary: We currently experience quality degradation toward Country Telefonica Movil de Chile (730/02). Customers that send SMS messages to Telefonica Movil de Chile (730/02) users may notice a difficulties in message delivery. Our competent teams are working on solving this issue. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at support@telesign.com.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/23/2025 07:07PM

Start Time: 10:37 AM PDT
End Time: 12:01 PM PDT

We received notification that the network issues previously reported by Telefonica Movil de Chile (730/02) from Chile (CL) have been resolved. Telefonica Movil de Chile (730/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

IDENTIFIED 6 months ago - at 10/23/2025 05:52PM

Date: 10/23/25
Start Time: 10:37 AM PDT
End Time: Ongoing

Summary:
We currently experience quality degradation toward Country Telefonica Movil de Chile (730/02). Customers that send SMS messages to Telefonica Movil de Chile (730/02) users may notice a difficulties in message delivery.

Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

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