Outage in Telesign

Operator Service Alert - Chile (CL) - Telefonica Movil de Chile (730/02)

Resolved Minor

October 24, 2025 - Started 6 months ago - Lasted about 3 hours
Official incident page

Incident Report

Issue: Operator - Telefonica Movil de Chile (730/02) Quality degradation Start Time: 08:21AM PDT - 10/24/25 End Time: Ongoing Summary: We received notification that Telefonica Movil de Chile (730/02) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com. SF 01077169

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/24/2025 05:55PM

Start Time: 08:21AM PDT - 10/24/25
End Time: 10:42AM PDT - 10/24/25

We received notification that the network issues previously reported by Telefonica Movil de Chile (730/02) from Chile (CL) have been resolved. Telefonica Movil de Chile (730/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01077169

INVESTIGATING 6 months ago - at 10/24/2025 03:43PM

Issue: Operator - Telefonica Movil de Chile (730/02) Quality degradation

Start Time: 08:21AM PDT - 10/24/25
End Time: Ongoing

Summary:

We received notification that Telefonica Movil de Chile (730/02) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 01077169

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