Operator Service Alert - Colombia (CO) - Telefonica Moviles Colombia S.A. (Movistar) (732/001;102;123;154)

Start Time: 19:00 PM PST - 11/03/25
End Time: 22:00 PM PST - 11/03/25

We received notification that the network issues previously reported by Telefonica Moviles Colombia S.A. (Movistar) from Colombia (CO) have been resolved. Telefonica Moviles Colombia S.A. (Movistar) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF[01081757]

Issue: Operator - Telefonica Moviles Colombia S.A. (Movistar) (732/001;102;123;154) Quality degradation

Start Time: 19:00 PST - 11/03/25
End Time: Ongoing

Summary:

We received notification that Telefonica Moviles Colombia S.A. (Movistar) (732/001;102;123;154) from Colombia (CO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 01081748