Outage in Telesign

Quality degradation - Chile (CL) - Telefonica Movil de Chile (730/02) - 11/04/2025

Resolved Minor

November 04, 2025 - Started 5 months ago - Lasted about 3 hours
Official incident page

Incident Report

Date: 11/04/2025 Start Time: 07:35 AM PST End Time: Ongoing Summary: We currently experience quality degradation toward Chile (CL) Telefonica Movil de Chile (730/02). Customers that send SMS messages to Telefonica Movil de Chile (730/02) users may notice a difficulties in message delivery. Our competent teams are working on solving this issue. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at support@telesign.com.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/04/2025 06:45PM

Start Time: 07:35 AM PST - 11/04/2025
End Time: 10:44 AM PST - 11/04/2025

We received notification that the network issues previously reported by Telefonica Movil de Chile (730/02) from Chile (CL) have been resolved. Telefonica Movil de Chile (730/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

IDENTIFIED 5 months ago - at 11/04/2025 03:40PM

Date: 11/04/2025
Start Time: 07:35 AM PST
End Time: Ongoing

Summary:
We currently experience quality degradation toward Chile (CL) Telefonica Movil de Chile (730/02). Customers that send SMS messages to Telefonica Movil de Chile (730/02) users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

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