Quality degradation - Colombia (CO) - Multiple Operators - 11/04/2025

Start Time: 11:49 AM PST - 11/04/2025
End Time: 12:25 PM PST - 11/04/2025

We received notification that the network issues previously reported by Multiple Operators from Colombia (CO) have been resolved. Colombia (CO) Multiple Operators end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

Date: 11/04/2025
Start Time: 11:49 AM PST - 11/04/2025
End Time: Ongoing

Summary:
We currently experience quality degradation toward Colombia (CO) - Multiple Operators. Customers that send SMS messages to Colombia users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.