Outage in Telesign

Quality degradation - US Operator - Multiple Operators Quality degradation - 11/28/25

Resolved Minor
November 28, 2025 - Started 1 day ago - Lasted 35 minutes
Official incident page

Incident Report

Date: 11/28/25 Start Time: 10:10 PST End Time: Ongoing Summary: We currently experience quality degradation toward United States Multiple MNOs. SMS messages towards these operator(s) may face delays or difficulties in delivery. Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com. Case: 01095473

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/28/2025 05:44PM

Date: 11/28/25
Start Time: 10:10 PST
End Time: 10:43 PST

We received notification that the network issues previously reported by Multiple MNOs from United States have been resolved.
Multiple MNOs end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

If you have any questions, please contact support@telesign.com.
Case: 01095473

IDENTIFIED 1 day ago - at 11/28/2025 05:22PM

Date: 11/28/25
Start Time: 10:10 PST
End Time: Ongoing

Summary:

We currently experience quality degradation toward United States Multiple MNOs.
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.
Case: 01095473

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