Outage in Telesign

Phone ID Porting History Service Alert - South Africa

Resolved Minor

December 07, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

Date: 12/07/2025 Start Time: 02:50 AM PST End Time: Ongoing We received notification from our partner that Phone ID Porting History is currently having issues in South Africa, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at support@telesign.com.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 12/07/2025 12:23PM

Date: 12/07/2025
Start Time: 02:50 AM PST
End Time: 03:38 AM PST

We received notification from our partner that the issue previously noticed in South Africa has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

IDENTIFIED 3 months ago - at 12/07/2025 11:24AM

Date: 12/07/2025
Start Time: 02:50 AM PST
End Time: Ongoing

We received notification from our partner that Phone ID Porting History is currently having issues in South Africa, which may cause some delays. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

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