Outage in Telesign

Operator Alert - Uganda (UG) - MTN Uganda (641/10) - 12/24/25

Resolved Minor
December 24, 2025 - Started about 16 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Start Time: 7:40AM PDT - 12/24/25 End Time: Ongoing We received notification that MTN Uganda (641/10) from Uganda (UG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01107006

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Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 12/24/2025 06:23PM

Start Time: 7:40AM PDT - 12/24/25
End Time: 9:17AM PDT - 12/24/25

We received notification that the network issues previously reported by MTN Uganda (641/10) from Uganda (UG) have been resolved. MTN Uganda end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01107006

INVESTIGATING about 16 hours ago - at 12/24/2025 03:44PM

Start Time: 7:40AM PDT - 12/24/25
End Time: Ongoing

We received notification that MTN Uganda (641/10) from Uganda (UG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01107006

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