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Start Time: 9:56 AM PST - 12/24/25
End Time: 11:26 AM PST - 12/24/25
We received notification that the network issues previously reported by All Operators from Canada have been resolved. All Operators end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01107046
Issue: CA Operator - All Operators Quality degradation
Date: 12/24/25
Start Time: 9:56 AM PST
End Time: Ogoing
Summary:
We currently experience quality degradation toward Canada - All Operators
SMS messages towards these operator(s) may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
If you have any questions, please contact support@telesign.com.
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