Outage in Telesign

Quality degradation - Canada - All Operators

Resolved Minor
December 24, 2025 - Started about 13 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Issue: CA Operator - All Operators Quality degradation Date: 12/24/25 Start Time: 9:56 AM PST End Time: Ogoing Summary: We currently experience quality degradation toward Canada - All Operators SMS messages towards these operator(s) may face delays or difficulties in delivery. Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

Need to monitor Telesign outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED about 12 hours ago - at 12/24/2025 07:27PM

Start Time: 9:56 AM PST - 12/24/25
End Time: 11:26 AM PST - 12/24/25

We received notification that the network issues previously reported by All Operators from Canada have been resolved. All Operators end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01107046

INVESTIGATING about 13 hours ago - at 12/24/2025 06:34PM

Issue: CA Operator - All Operators Quality degradation

Date: 12/24/25
Start Time: 9:56 AM PST
End Time: Ogoing

Summary:

We currently experience quality degradation toward Canada - All Operators
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

Latest Telesign outages

Operator Alert - Uganda (UG) - MTN Uganda (641/10) - 12/24/25 - about 16 hours ago
Operator Alert - Germany (DE) - 1and1 Mobilfunk GmbH (262/23) [12/23/25] - 1 day ago
Operator Alert - Israel (IL) - Hot Mobile Ltd. (425/77;07;28) - 12/22/25 - 3 days ago
Operator Alert - Czech Republic (CZ) - T-Mobile (Radio Mobil) (230/01;07) - 12/22/25 - 3 days ago
Operator Service Alert - Mexico (MX) - ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080) - 12/21/25 - 4 days ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook